Samsung Smart Tv Software Update Grayed Out

How to update a samsung smart tv.

Samsung smart tv software update grayed out. How to fix a samsung tv not turning on. If you aren t sure whether your tv needs an update find out how to check what software version your tv is using. If it is greyed out i will show you how to fix that also.

It just means certain settings or options aren t available based on the current source settings or connections. When i attach the usb key to the back of the tv it finds the usb key but still the support software update menu is still greyed out. How am i supposed to update the fw.

Using your tv s remote navigate to settings and select support. Please take a moment and. If your tv isn t connected to the internet or your internet connection isn t stable you can also update using a usb stick.

Select software update select update now and then select yes. For example if your tv is not connected to the internet the settings for software update or contact support will be grayed out since those options require an internet connection. Software update and other functions not available un65ks8000 jump to solution 06 23 2019 07 02 pm last edited on 03 11 2020 09 20 am by samsungjace.

If you place the software folder inside a folder on the usb drive the tv will not find it. Here is a step by step way of how to update your samsung smart tv. With decades of experience our tech pros are passionate about making technology work for you.

The easiest way to update your software is directly through the settings menu on your tv.